214 W. 39th Street — Vancouver, WA 98660 — 360-718-3409 — greghancock@yahoo.com
June 2006 – May 2007
SENIOR SOLUTIONS ARCHITECT
Qpass (a division of Amdocs), Seattle, Washington
Provided architectural leadership for early sales and delivery cycle on major proposals and projects related to mobile multimedia messaging, e-cash, mobile payments technologies, and online gaming, among others. Led architecture effort for AT&T Messaging Storefront. Interfaced with clients at Director through Vice President level.
January 2005 – May 2006
PROFESSIONAL SERVICES MANAGER
Qpass (a division of Amdocs), Seattle, Washington
Managed a team of up to 25 technical consultants and project managers on full lifecycle software development projects related to mobile commerce for AT&T. Sold and delivered successful projects with services revenues ranging from $20,000 to $2,000,000.
July 2001 – December 2004
LEAD TECHNICAL CONSULTANT AND PROJECT MANAGER
Qpass, Seattle, Washington
Served as primary technical consultant to AT&T Wireless for design and implementation of mMode mobile commerce initiative. Designed and implemented AT&T Wireless' nationwide Wi-Fi service, providing requirements definition, software design, project management, and architectural leadership throughout the project. Implemented first-ever digital-goods billing interfaces for both AT&T Wireless and Cingular Wireless.
April 2000 - June 2001
SUPPORT ENGINEERING MANAGER
Qpass, Seattle, Washington
Led the team responsible for technical support of Qpass's commerce solution for on-line content and services. Built relationships with and provided ongoing integration consulting for clients including The New York Times on the Web, The Wall Street Journal Online, The Los Angeles Times, and Time.com. Integrated customer relationship management (CRM) software into day-to-day processes.
September 2001 – September 2004
BOARD MEMBER
Washington Trails Association, Seattle, Washington
Served as board secretary, strategic planning committee member, membership and fund-raising committee member, and GIS advisor.
June 1997 - March 2000
CONSULTANT
Compaq Computer Corporation / Digital Equipment Corporation
Professional Services Division, Bloomington, Minnesota
Architected, implemented, and project managed advanced Internet and intranet-based solutions for large global customers. Focused on electronic commerce, knowledge management, network infrastructure and security, and custom web application design and implementation.
Best Buy Company, Inc.
Designed and implemented configuration management and application deployment processes for BestBuy.com e-commerce site. Staffed and managed deployment team. Provided guidance in infrastructure design and web application architecture.
Mattel Inc.
Provided scalability consulting for mattel.com e-commerce site. Optimized software and hardware architectures for maximum performance, scalability, and reliability. Provided guidance in establishment of QA processes. Staffed ad managed software engineering team.
VISA International
Designed infrastructure for worldwide intranet portal.
Maytag Inc.
Provided mentorship in architecture and implementation of corporate intranet portal.
Blockbuster Video / Viacom
Designed and implemented cybercafé prototype employing streaming internet-based multimedia and virtual reality technologies.
Aon Commercial Surety
Developed secure e-commerce site to allow purchase of surety bonds over the Internet. Served as web application architect and lead web developer.
Celera Genomics
Served as project manager for design and development of public web site for Human Genome Mapping project.
June 1996 - May 1997
WEB DEVELOPER
Tektronix,, Beaverton, Oregon
Designed and implemented a custom web-based knowledge management application.
May 1995 - May 1996
WEBMASTER AND ASSISTANT NETWORK ADMINISTRATOR
Wabash College, Crawfordsville, Indiana
Implemented a campus-wide WAN expansion and data center upgrade. Established college as provider of ISP services. Administered the college's UNIX systems. Developed and managed several Macintosh-based web sites. Administered UNIX-based e-mail and DNS services. Wrote "Introduction to Network Etiquette", now suggested reading at multiple universities.
Summers 1993 - 1994
LANDSCAPER
Various employers, Vancouver, Washington
Worked on landscape crews on residential, commercial, and public works projects including habitat restoration of 40-acre Robins Island in the Columbia River.
Summer 1992
MACINTOSH DEPLOYMENT INTERN
Vancouver Public Schools, Vancouver, Washington
Worked on the team responsible for configuring and deploying over 800 Macintosh desktop and server computers.
Java, JSP, and J2EE; Active Server Pages (ASP); XML and related technologies; Unified Modeling Language (UML); CASE tools including Rational Rose, Requisite Pro, and Clearcase; VBScript, JavaScript, XHTML, and WML; Perl; ActiveX/COM, Visual Basic, C, C++; SQL and relational database design; LAN/WAN, IP and network security; public key infrastructure (PKI) and cryptography; UNIX, Linux, and Windows Server administration; Adobe Illustrator, Photoshop, and PageMaker; ArcView and ArcInfo GIS
Wabash College, Crawfordsville, Indiana; BA Magna Cum Laude, May 1997, Philosophy and Computer Science; GPA: 3.77/4.00; Phi Beta Kappa. Eli Lilly Fellow and Walter Fertig Writing Award recipient.
King's College, University of Aberdeen, Scotland; Study Abroad Program, Spring 2006.
Universidad de Cuenca, Ecuador; Certificate Program in Spanish Language and Contemporary Latin-American Issues. Winter 2007-2008.
Ongoing self-directed study in information technology, geographic information systems (GIS), botany, ecology, geology, pollution, energy policy, alternative agriculture, and urban planning.
Advanced Network Firewall and VPN Training - Digital Equipment Corporation - 1997
Advanced Web Application Design and Integration - Digital Equipment Corporation - 1998
Microsoft Content Management and Commerce Systems - Microsoft Product Team - 1998
Project Management Training - Qpass - 2000
Fund-raising 101 - Northwest Development Officer's Association (NDOA) - 2001
Washington Native Plant Society Stewardship Training - 2004